Please send support queries to:
Please include relevant information about the problem, such as network topology diagram, configurations, logs etc.
Also upload tech support files and logs:
Collect current show tech (from TD CLI):
show tech-support | gzip > /usr/local/td/show-tech-$HOSTNAME-$(date +%m_%d.%H%M).gz
Copy file from docker container to host (replace container name and file name with yours):
sudo docker cp <TD container>:/usr/local/td/show-tech-TD1-06_05.1135.gz show-tech-TD1-06_05.1135.gz
Copy show tech, logs and historic show techs from a docker container:
sudo docker exec <TD container> sh -c 'tar cvf /tmp/TD_logs.tar /var/log/traffic_dictator.log*' && sudo docker cp traffic-dictator:/tmp/TD_logs.tar TD_logs.tar sudo docker exec <TD container> sh -c 'tar cvf /tmp/historic_show_tech.tar /usr/local/td/tech-support' && sudo docker cp traffic-dictator:/tmp/historic_show_tech.tar historic_show_tech.tar