Support

Please send support queries to:

support@vegvisir.ie

Please include relevant information about the problem, such as network topology diagram, configurations, logs etc.

Also upload tech support files and logs:

Collect current show tech (from TD CLI):

show tech-support  | gzip > /usr/local/td/show-tech-$HOSTNAME-$(date +%m_%d.%H%M).gz

Copy file from docker container to host (replace exact file name with yours):

sudo docker cp traffic-dictator:/usr/local/td/show-tech-TD1-06_05.1135.gz show-tech-TD1-06_05.1135.gz

Copy show tech, logs and historic show techs from a docker container:

sudo docker exec traffic-dictator sh -c 'tar cvf /tmp/TD_logs.tar /var/log/traffic_dictator.log*' && sudo docker cp traffic-dictator:/tmp/TD_logs.tar TD_logs.tar
sudo docker exec traffic-dictator sh -c 'tar cvf /tmp/historic_show_tech.tar /usr/local/td/tech-support' && sudo docker cp traffic-dictator:/tmp/historic_show_tech.tar historic_show_tech.tar